Initial situation:

A company with its own product that included electronics faced annual costs of more than 80,000 EUR for field service visits — costs that could have been avoided through remote diagnostics, configuration, or adding new features via firmware updates. These operations previously required sending a technician and connecting physically via cable.

Our solution:

We designed and implemented remote management and firmware updates via Bluetooth and a mobile application, including the development of an Android/iOS app.

Result:

For an investment of 34,000 EUR, we enabled the company to eliminate unnecessary field service visits worth 80,000 EUR annually.

📊 Summary in numbers:

💸 Annual savings: 80,000 EUR
🛠️ Investment: 34,000 EUR
📉 Savings over 3 years: 206,000 EUR
📱 Benefit: Full remote management and updates via a mobile app brought a clear competitive advantage — customers value speed and flexibility.